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 Posted on Capterra  
 
  
 
 
 Liria M 
 
85 days ago
 
 
 Trustindex verifies that the original source of the review is Capterra. 
A trusted strategic technology partner Overall: We have felt very comfortable using it from the start. Furthermore, the professional support staff is always available and adapts to our needs. A great implementation and support experience, and productive collaboration. Pros: Very satisfied with all aspects: booking management, support and problem resolution, secure platform, and acceptable value for money. Powerful, flexible, and with excellent support that evolves with our business, backed by an exceptional team. Cons: Synchronizations sometimes fail or don't reflect changes from the source platforms. As with any constantly evolving platform, there are functionalities that require attention to improve the user experience.

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 Posted on Capterra  
 
  
 
 
 Sacha T 
 
85 days ago
 
 
 Trustindex verifies that the original source of the review is Capterra. 
Great PMS. All in one solution for all your str management needs Pros: Great pms with seamless integration to all major channels. User friendly and amazing support when needed Cons: Lack of user definable reports for items such as amenities, property settings, etc.. Having these reports would benefit in efficiency and useability
  
 
 
 
 
 
 Posted on Capterra  
 
  
 
 
 Ivana S 
 
130 days ago
 
 
 Trustindex verifies that the original source of the review is Capterra. 
Reservation manager Pros: User-friendly interface and efficient tools managing reservations; predefined reports are very useful. Cons: I don’t like that every time I try to open a function or reservation, it opens a new tab.That makes it confusing sometimes when I’m reviewing multiple reservations.
  
 
 
 
 
 
 Posted on Capterra  
 
  
 
 
 Tamra U 
 
246 days ago
 
 
 Trustindex verifies that the original source of the review is Capterra. 
Highly satisfied with GuestWisely Overall: Our overall experience with GuestWisely has been excellent. The platform is modern, reliable, and has made managing bookings, pricing, and commissions so much more organized and stress free for our business. What truly stood out was the hands on training with Hind, she was and is incredibly knowledgeable, patient, and supportive, taking time to explain everything clearly and making sure we felt confident using the system. We felt guided every step of the way, not rushed, and very supported. GuestWisely has been a game changer for us, and we're extremely happy with both the software and the whole team behind it. Pros: We love how GuestWisely simplifies our daily operations. From inquiries to confirmed bookings, everything flows smoothly and saves us a lot of time. Cons: We havn't encountered anything we dislike so far . We havn't encountered anything we dislike so far.
  
 
 
 
 
 
 Posted on Capterra  
 
  
 
 
 Marc L 
 
268 days ago
 
 
 Trustindex verifies that the original source of the review is Capterra. 
A wonderful experience Overall: I had an excellent experience! In less than a month, I accomplished a lot and I am almost ready to launch the business. Thank you [sensitive content hidden] ! Pros: $2 Cons: Almost nothing! Perhaps the complexity of the platform and the website at the beginning, or the fact that several option require payment. Aside from that, I have nothing to say.
  
 
 
 
 
 
 Posted on Capterra  
 
  
 
 
 Rich B 
 
324 days ago
 
 
 Trustindex verifies that the original source of the review is Capterra. 
A Fantastic Property Management Software Overall: It has been remarkable. Definitely the best thing to happen to my business and the support across all aspects from setup, to connectivity to website has been first class Pros: Guestwisely takes care of so many aspects of the business that it's hard to pinpoint any specific one. I can, however, say with confidence that introducing Guestwisely early on in my business has was the best business decision I have ever made Cons: When it was 365Villas, the back-end had a lot of latency. This has largely been sorted out since in migrated to Guestwisely.
  
 
 
 
 
 
 Posted on Capterra  
 
  
 
 
 Rachel O 
 
421 days ago
 
 
 Trustindex verifies that the original source of the review is Capterra. 
Very happy with our 365 Villas Software Overall: I'm very happy with the software. It's changed how we operate our bunisess and has given us the tools we needed to grow. Pros: The software is robust and allows you to pick and choose which modules you would like to have, based on your business needs. I love the website integration and booking manager. It has really helped to organize our bookings so that we don't miss anything and it can be shared across our entire team. Cons: As with any software, it is a lot to learn. I recently added the channel manager to my account, and that has been another steep learning curve. Maybe it would help to have continual group training sessions on different topics.
  
 
 
 
 
 
 Posted on Capterra  
 
  
 
 
 David H 
 
424 days ago
 
 
 Trustindex verifies that the original source of the review is Capterra. 
365Villa’s Support Team: Above and Beyond Overall: $3 Pros: The breadth of the offering is truly impressive and the support received and time spent towards training during the onboarding process exceeded all expectations. Cons: Difficult for me to speak to this given my near non-use of the platform so far. So far what I've been able to accomplish on the platform has met my expectations. To select one thing - I may call out the pricing plan and the need to lock in with 5 properties to start. As a startup PM, paying for properties you don't manage is difficult but if this cost is designed to offset training and onboarding, I get it.
  
 
 
 
 
 
 
 
 
 Capterra rating score: 4.7 of 5, based on 190 reviews