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GuestWisely – August 2026 – Product Update

Aug 31, 2026 | Product Updates & Feature Tips

Airbnb Discounts, Airbnb Guest Profiles, and Returning Guests 

Global expansion starts with the ability to connect your properties to the right guests through the right channels. This requires agile technology with strong OTA connectivity for strategic distribution. At GuestWisely, we keep your portfolio seamlessly connected to a growing network of global OTAs, expanding your footprint while simplifying multi-channel operations. 

August brings a new wave of OTA connectivity enhancements to GuestWisely, empowering you to optimize channel performance with competitive positioning and exceptional guest experiences.

Airbnb Discounts

We have added two new discount options to our Airbnb integration that give you greater flexibility to reach targeted guest segments and drive higher conversions across your listings.

Airbnb promotional programs

New Supported Promotional Programs

1. Top-Rated Guests

Offer a 15% discount to reliable guests with a strong travel history on Airbnb to capture qualified booking demand. 

Applicable to:

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    Guests with an Airbnb rating of 4.8 or higher, and
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    Guests who have received at least 3 reviews.

*Guests must meet both conditions to be eligible for this discount. 

2. Mobile Discount

Offer an exclusive 10% discount to guests booking through the Airbnb app to capture mobile-first demand.

The Competitive Edge

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    Manage all Airbnb promotions within the GuestWisely PMS to centralize promotional workflows and keep track of all active offers. 
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    Maintain control over your pricing strategy to optimize channel performance and maximize revenue potential.
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    Activate targeted offers to captivate high-intent guest segments and stimulate demand during strategic booking windows.

How discounts are prioritized

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    When multiple discounts are set up for the same period, the highest-priority offer will apply and override the others.
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    Rule-sets always apply first when combining discounts, with any additional promotion calculated on the resulting price.
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    Non-refundable discounts are applied after all other discounts are calculated.

Airbnb Guest Profiles

Understanding who is behind each reservation can help property managers operate with precision. Through our upgraded direct connection with Airbnb, GuestWisely now provides a quick link to guest profiles, making it easier to check the verification status of guests associated with Airbnb bookings.

Airbnb verification status

How It Works

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    Navigate to any Airbnb booking within the Reservation tab.
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    View the verification badge displayed next to the guest name.
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    Check whether the guest is marked as Verified or Unverified.

*GuestWisely automatically syncs and displays this status for reservations made through our Airbnb direct connection. No action is required on your side.

Why It Matters

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    Reinforce operational security with verified guest identity.
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    Reduce booking friction and lower cancellation risks.

Returning Guests

Every returning guest is a chance for lasting loyalty, and GuestWisely helps you spot that opportunity more easily. With instant visibility into guest booking history when guests inquire or book, you can elevate their experience from the start.

Returning guest badge

The Workflow

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    Open a reservation or select a conversation in your Inbox.
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    Spot the returning guest badge located directly next to the guest name.
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    Click the badge to view their detailed booking history with your properties.

*GuestWisely automatically displays this information without additional configuration.

What It Means

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    Identify returning guests instantly to deliver tailored service.
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    Turn guest recognition into loyalty to increase retention rates.

Coming Soon: Direct Agoda Integration

We are now in the final testing phase of our direct Agoda integration, bringing another native OTA connection directly into GuestWisely.

Available for Users of

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    Channel Manager Lite
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    Channel Manager

The Impact

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    Reduce reliance on intermediary connectivity with seamless native integrations.
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    Streamline multi-channel operations through a more unified connectivity infrastructure.
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    Capitalize on high Asia-Pacific demand through an optimized direct Agoda connection.

Looking to move beyond third-party connections and upgrade to our direct Agoda integration? Get in touch with us at [email protected].

Innovate for Your Next Move

Expansion demands more than access to OTAs. At GuestWisely, we ensure every connection moves you forward. That is why we continuously evolve our OTA integrations, turning seamless connectivity into powerful momentum for growth.

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    Airbnb Discounts: Manage additional Airbnb promotional programs to optimize targeted offers across high-intent guest segments.
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    Top-Rated Guests: Offer a 15% discount to reliable guests with a strong travel history on Airbnb to capture qualified booking demand.
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    Mobile Discount: Offer an exclusive 10% discount to guests booking through the Airbnb app to capture mobile-first demand.
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    Airbnb Guest Profiles: Provide a quick link to check the verification status of guests associated with Airbnb bookings to reinforce operational security and reduce booking friction.
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    Returning Guests: Identify returning guests with instant visibility into their booking history to elevate the guest experience from the start and boost loyalty with higher retention rates.

Ready to grow further? Book a demo now to build momentum for what comes next.

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